Post by account_disabled on Jan 22, 2024 6:58:57 GMT
What is the difference between an ordinary online store and an excellent one? Quality of service, speed of processing and fulfillment of orders, unique selling propositions that competitors do not have. In other words, a great online store is characterized by efficiency that can only be achieved through automation and polishing of operations. If 5-8 years ago a small business could be run “manually” in Excel spreadsheets, today this is already problematic. In 2023, every eCommerce company needs automation to keep up with competitors and move forward. Below we will look at the basics of automation: we will understand the key tools and stages, and outline the key priorities. What problems will automation of an online store solve? Regardless of the size of the company and the scale of the business, automation of online sales is an important step for growth. If you work independently (without employees, without a large warehouse), you will need to carry out key operations quickly and accurately - automatically.
If you are developing a large store, then you need to overcome confusion in processes and communication. At times, even in fairly large stores, managers are not always able to provide customers with up-to-date information on product availability and provide a decent level of service. It is impossible to increase sales and retain customers using “manual” management. Automation of online store processes allows you to solve many problems, including: Speeding up operations . The automation process allows you to place an order much faster. For example, tools for automatically filling in data when ordering, simplifying the order form, and selecting a department for delivery directly on the website r B2B Email List educe order processing time by up to 40%. This may not be too noticeable on one order, but throughout the day, autofilling forms will save several hours of working time. For example, in one of the cases weautomated sales for a B2B suppliersheet plastics and acrylic. The new online store received a calculator for “cutting” the material: now the client can, for example , indicate on the website the desired width of a piece of acrylic fabric, instantly see its cost and place an order.
And all this without consulting the manager. History of work with the client . The manager sees what the client orders, how often he does it, what groups of goods interest him. This allows you to personalize marketing and develop a loyalty program, offering consumers truly interesting products, services and promotions. Improving operational efficiency . Error-free and fast document flow, the possibility of instant issuing of invoices and invoices, effective work with clients, monitoring of personnel work, automation of order processing - all this allows you to increase the efficiency of trade: minimize errors and returns, process more orders with less effort. Control of stocks and availability of goods . Connecting warehouse inventory data directly to the online store allows managers and buyers to see the current amount of stock in the warehouse and understand the assortment. Timely purchases and sales of stale goods are part of the opportunities that open up with proper inventory control. Efficient order processing .
If you are developing a large store, then you need to overcome confusion in processes and communication. At times, even in fairly large stores, managers are not always able to provide customers with up-to-date information on product availability and provide a decent level of service. It is impossible to increase sales and retain customers using “manual” management. Automation of online store processes allows you to solve many problems, including: Speeding up operations . The automation process allows you to place an order much faster. For example, tools for automatically filling in data when ordering, simplifying the order form, and selecting a department for delivery directly on the website r B2B Email List educe order processing time by up to 40%. This may not be too noticeable on one order, but throughout the day, autofilling forms will save several hours of working time. For example, in one of the cases weautomated sales for a B2B suppliersheet plastics and acrylic. The new online store received a calculator for “cutting” the material: now the client can, for example , indicate on the website the desired width of a piece of acrylic fabric, instantly see its cost and place an order.
And all this without consulting the manager. History of work with the client . The manager sees what the client orders, how often he does it, what groups of goods interest him. This allows you to personalize marketing and develop a loyalty program, offering consumers truly interesting products, services and promotions. Improving operational efficiency . Error-free and fast document flow, the possibility of instant issuing of invoices and invoices, effective work with clients, monitoring of personnel work, automation of order processing - all this allows you to increase the efficiency of trade: minimize errors and returns, process more orders with less effort. Control of stocks and availability of goods . Connecting warehouse inventory data directly to the online store allows managers and buyers to see the current amount of stock in the warehouse and understand the assortment. Timely purchases and sales of stale goods are part of the opportunities that open up with proper inventory control. Efficient order processing .